VISIT LATIN AMERICA works hard to protect the information you provide us. We follow strict security procedures regarding how your personal information is stored and used, to help prevent unauthorized access.
We aim to make your visit to our website as simple, reliable, and relevant as possible. To help us with this, we use “cookies” and other similar technologies (which, together, are referred to in this policy as “cookies”).
Information collection
No personal information is collected without your knowledge.
We collect information related to your company and your personal data, such as your name, address, and email, only when you join VISIT LATIN AMERICA as a member and/or sign up to receive newsletters from us.
We will only use this information to provide useful information about your membership. Your email address may be used to send you our newsletter and other email communications, and you are free to unsubscribe at any time using the provided links (opt-out). Your personal data, including your email address, will never be made available to third parties for the purpose of sending you marketing information. Remember that email is not necessarily secure. You should never send sensitive or personal information via email.
What data?
We collect your personal information in two main ways:
Information collected automatically
We collect and temporarily store certain technical information related to your visit for site management and security purposes. This information includes, but is not limited to:
The internet domain from which you access our website
The type and version of your browser (e.g., Chrome, Internet Explorer) used to access our site
The operating system (Windows, Mac, Linux) used to access our site
The screen resolution of the device you use to access our website
The date and time you access our site
The URLs of the pages you visit
The URL of the site or link you used to access our website
This information is used solely to help us make our site more useful for you. With these data, we track the number of visitors to our site and the types of technologies used by our visitors. No attempt is made to identify individual users or their usage habits. All of this raw data is stored temporarily as required solely for site security and management purposes.
Cookies
We use “cookies” to store and collect information regarding your use of the site.
Cookie definition:
Cookies are information stored in files hosted within your web browser. Cookies contain basic information about your use of the internet, but they do not personally identify you. Your browser sends these cookies to the site on each new visit, allowing it to recognize your computer or mobile device and personalize and improve your navigation on the site.
For example, the VISIT LATIN AMERICA website uses cookies to remember your login information, preventing you from having to enter it repeatedly during your visit to the site. Other cookies allow us to better understand your interests on our site, so that we can provide you with information and features that will be more useful on your future visits.
There are two types of cookies: session and persistent.
– Session cookies last only as long as your browser is open. They are automatically deleted when you close your browser.
– Persistent cookies store information on your computer after you have closed your browser, enabling as smooth a navigation as possible when you reopen your browser.
At no time is your personal information, whether stored in persistent cookies or elsewhere, shared with third parties who have no right to it. If you do not want session or persistent cookies stored on your computer, you can disable them in your browser.
– Which cookies do we use?
Technical cookies
These cookies are necessary for accessing and using the content and features of our website. Without these cookies, the VISIT LATIN AMERICA site would not function properly, and you would not be able to use some of its important features.
For example, we use a cookie so that you can stay logged in during your visit without being asked to log in again to access different pages. We also use essential cookies to detect and prevent fraud.
Analytical cookies
To make your experience on our VISIT LATIN AMERICA website as relevant and enjoyable as possible, we use cookies to better understand how you use our site and how we can improve your experience. Some functional cookies are essential if you wish to benefit from certain site features.
For example, we use Google Analytics: it is a Google analytics tool that helps website and app owners understand how visitors interact with their website content (pages visited, browsing times, etc.) by providing useful statistics to optimize and improve navigation. We use this information to compile reports and help improve the site. The cookies collect information in an anonymous form.
Sharing cookies
Social sharing cookies are issued and managed by the relevant social network provider. With your consent, these cookies allow you to easily share part of the content published on the Visit Latin America site, for example via a “share” button.
There are two types of social sharing cookies present on the Visit Latin America site:
– Facebook, whose cookie policy is described by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/
– Instagram, whose cookie policy is described by clicking on the following link: https://help.instagram.com/1896641480634370
Emailings:
We use web beacons in our emails to track the success of our marketing campaigns. In the form of invisible pixels, they do not store any information on your computer, but by communicating with our cookies, they can inform us when you have opened an email from us.
Privacy
No personal information is shared with third parties.
Only the company QUIMBAYA LATIN AMERICA is the recipient of your personal data. These data, whether in individual or aggregated form, are never shared with third parties, except for subcontractors used by QUIMBAYA LATIN AMERICA. Neither QUIMBAYA LATIN AMERICA nor any of its subcontractors engage in marketing the personal data of visitors, subscribers, or users of its website.
The processing of data is carried out within the framework of appropriate procedures to protect client confidentiality and consists of collecting, recording, organizing, storing, consulting, modifying, selecting, extracting, comparing, using, blocking, communicating, canceling, or destroying these data, actions which may be performed separately or jointly.
The data provided by the client will be processed primarily electronically or digitally and may be recorded on computer media, paper, or any other suitable medium, in compliance with minimum security standards. The operations may be carried out with or without the assistance of electronic or automated tools in any case.
We may keep a record of the emails we send you. We also keep a record of the communications you have opted to receive or not receive. If you wish to stop receiving such emails, click the “unsubscribe” link in the email and follow the instructions.
We reserve the right to modify this privacy policy from time to time.
Your data is retained for the period strictly necessary to provide our services.
Right of access and data communication
You have the right to access the Personal Information that concerns you.
However, due to the obligation of security and confidentiality in the processing of personal data incumbent on VISIT LATIN AMERICA, you are informed that your request will be processed provided that you provide proof of your identity, notably by submitting a scan of your valid identity document (in case of a request by email) or a signed photocopy of your valid identity document (in case of a request sent by postal mail).
VISIT LATIN AMERICA informs you that it will have the right, where applicable, to refuse requests that are manifestly abusive (due to their number, repetitive or systematic nature).
Right to data rectification
Under this right, the law allows you to request the rectification, updating, blocking, or even deletion of data concerning you that may, where applicable, be inaccurate, incorrect, incomplete, or outdated.
You may also set general and specific guidelines regarding the handling of personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their relative be taken into account and/or that the necessary updates be made.
If you wish to exercise your right to rectification, either on your own behalf or on behalf of a deceased relative, you may do so by submitting a written request via email to: info@visit-latin-america.com, or by postal mail to the following address:
52 rue du Général Leclerc,
94270 Le Kremlin Bicêtre, France
Right to object
The exercise of this right is only possible in one of the following two situations:
– When the exercise of this right is based on legitimate grounds
– When the exercise of this right aims to prevent the collected data from being used for commercial solicitation purposes.
Consent
In accordance with the recommendations of the French National Commission on Informatics and Liberty (CNIL), certain cookies are exempt from prior consent where they are strictly necessary for the operation of the website or are solely intended to enable or facilitate electronic communication. This includes session ID cookies, authentication cookies, load-balancing session cookies, as well as cookies for personalizing your interface.
We inform you that you can accept all cookies or reject them by configuring your web browser. This way, you will be able to:
– Check when a cookie was set, by whom, its validity period, and its content. This way, you are free to accept or refuse its storage on your computer and to delete your cookies at regular intervals, if you wish.
– Configure your web browser to disable all cookies by default. However, please note that if you disable all cookies, your username and password will no longer be recognized on any website. You will therefore need to re-enter them each time you visit certain sites that require password authentication.
To configure your browser:
Firefox browser (for PC):
- Open Firefox
- Press the “Alt” key
- In the menu at the top of the page, click “Tools” and then “Options.”
- Click on the “Privacy” tab.
- In the drop-down menu to the right of “Retention rules,” click on “use custom settings for history.”
- Uncheck “Accept cookies.”
- Confirm your preferences by clicking “OK.”
On Mac: Firefox>Preferences> Privacy > and simply check “Tell websites that I do not want to be tracked.”
Internet Explorer browser:
- Open Internet Explorer
- In the “Tools” menu, select “Internet Options.”
- Click on the “Privacy” tab.
- Click on “Advanced” and uncheck “Accept.”
- Save your preferences by clicking “OK.”
Google Chrome browser:
- Open Google Chrome
- Click on the tools icon in the menu bar.
- Select “Options.”
- Click on the “Advanced options” tab.
- In the “Cookie settings” drop-down menu, click “Block all cookies.”
Safari browser:
- Open Safari
- In the top menu bar, click “Safari,” then “Preferences.”
- Select the “Security” icon.
- Next to “Accept cookies,” select “Never.”
WARNING: Please note that refusing the placement of cookies may affect your user experience as well as your access to certain services or features of our website. In such a case, VISIT LATIN AMERICA declines any responsibility for the consequences related to the degradation of your browsing conditions resulting from your decision to refuse, delete, or block the cookies necessary for the proper functioning of the site. These consequences cannot be considered damages, and you will not be entitled to any compensation as a result.
Identification details of the owner and the person responsible
The data controller is the company QUIMBAYA TOURS C LTDA, whose registered office is located at:
239 Amazonas Avenue
Ecuador
SIRET: 41866421500021
APE Code: 7911Z
In accordance with the provisions of Law No. 78-17 of January 6, 1978, amended in 2004, relating to Information Technology, Files and Civil Liberties, the data collected on the Site are subject to processing declared to the CNIL.
CNIL declaration number: 1894095v0