Privacy Policy

 

VISIT LATIN AMERICA works hard to protect the information you provide us with. We follow strict security procedures on how your personal information is stored and used, to help prevent unauthorized persons from obtaining it.

We want to make your visit to our website as simple, reliable, and relevant as possible. For your convenience, we use “cookies” and similar technologies (which together are referred to in this charter as “cookies”).

  • Collection of information

No personal information is collected without your knowledge.

We collect information about your company and your personal information, such as your name, address, and e-mail address, only when you join VISIT LATIN AMERICA as a member and / or sign up to receive newsletters from us.

We will only use this information to provide useful information about your membership. Your e-mail address may be used to send you our newsletter and other communications by e-mail, and you are free to unsubscribe at any time by using the links provided (opt-out). Your personal data, including your e-mail address, will never be made available to a third party for the purpose of sending you marketing information. Remember that email is not necessarily secure. You must never send sensitive or personal information by e-mail.

  1. Which data does this concern?

We collect your personal information in two main ways:

1. Information collected automatically

We collect and temporarily store certain technical information about your visit for site management and security purposes. This information includes, but is not limited to:

  • The Internet domain from which you access our website
  • The type and version of your browser (for example, Chrome, Internet Explorer) used to access our site
  • The operating system (Windows, Mac, Linux) used to access our site
  • The screen resolution of the device you use to access our website
  • The date and time you access our site
  • The URLs of the pages you visit
  • The URL of the site or link you used to access our website

This information is only used to help us make our site more useful to you. With this data, we discover the number of visitors to our site and the types of technologies used by our visitors. No attempt is made to identify individual users or their usage patterns. All of this raw data is kept temporarily as required for security and for site management purposes only. 

2. Cookies

We use “cookies” to store and collect information about your use of the site.

a. Cookie definition

Cookies are information stored in files hosted within your internet browser.

Cookies contain basic information about your use of the internet, but they do not identify you personally. Your browser returns these cookies to the site during any new visit of the site, so that it can recognize your device and customize and improve your navigation.

For example, the VISIT LATIN AMERICA website uses cookies to remember your login details, so you do not have to re-enter them several times during your visit on the site. Other cookies allow us to better understand your interests on our site, then provide you with information and features that will be more useful to you during your next visits.

There are two types of cookies, session and persistent.

  • Session cookies only last as long as your browser is open. They are automatically deleted when you close your browser.
  • Persistent cookies store information on your computer after you have closed your browser, which makes browsing as easy as possible when you reopen your browser.

At no time is your personal information, whether stored in permanent cookies or elsewhere, shared with third parties who have no right to this information. If you do not want session or permanent cookies to be stored on your computer, you can disable them in your browser.

b. Which cookies do we use?

Cookie techniques
These cookies are necessary for you to access and use the content and features of our website. Without these cookies, the VISIT LATIN AMERICA website would not work properly and you could not use some of its important features. For example, we use a cookie so that you can stay connected during your visit without being asked to log in again to access the different pages. We also use essential cookies to detect and prevent fraud.

Cookie analytics
In order to make your experience on our VISIT LATIN AMERICA website as relevant and enjoyable as possible, we use cookies to better understand how you use our website and how we can improve your experience. Some functional cookies are essential if you wish to benefit from certain functionalities of the site. For example, we use Google Analytics.

Google Analytics is a Google analytics tool that helps website and app owners understand how visitors interact with the content of their website (pages visited, browsing hours, etc.) by providing useful statistics for optimizing and improving navigation. We use this information to compile reports and help us improve the site. Cookies collect information in an anonymous form.

Sharing cookies
Social network cookie sharing is issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the site VISIT LATIN AMERICA, including through a “button” sharing.

Four types of social sharing cookies are available on the VISIT LATIN AMERICA website:

– Facebook, whose cookie policy is described by clicking on the following link: https://www.facebook.com/policy/cookies/
– Instagram, whose cookie policy is described by clicking on the following link: https://help.instagram.com/1896641480634370

  • Emailing:

We use web beacons in our emails to track the success of our marketing campaigns. In the form of web beacons, they do not store any information on your computer but, by communicating with our cookies, they can inform us of the moment when you opened an email from us

  • Privacy

No personal information is disclosed to third parties.

Only the company QUIMBAYA LATIN AMERICA is the recipient of your personal data. This data, whether in individual or aggregated form, is never transmitted to a third party, albeit the subcontractors which QUIMBAYA LATIN AMERICA calls upon. Neither the company QUIMBAYA LATIN AMERICA, nor any of its subcontractors, sell the personal data of visitors, subscribers and users of its website.
The processing of data is done under appropriate procedures to protect the confidentiality of the client and consists of collecting, recording, organizing, keeping, consulting, modifying, selecting, extracting, comparing, using, blocking, communicating, cancelling or destroying. These actions can be carried out separately or jointly. The data communicated by the customer will be processed primarily electronically or informally and may be recorded on computer media or on paper or other appropriate media, in compliance with the minimum security rules. Operations can be performed with or without the help of electronic or automated tools in any case.

We can keep track of the emails we send you. We also keep a record of the communications you have selected to receive or not receive. If you no longer wish to receive such emails, click on the “unsubscribe” link in the email and follow the instructions.

We reserve the right to change this Privacy Policy from time to time. Your data is kept for the period strictly necessary for the provision of our services.

  1. Right to access and communicate data

You have the possibility to access the Personal Information that concerns you. However, because of VISIT LATIN AMERICA’s obligation to security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, including production of a scan of your valid identity document (in the case of a request by email) or a signed photocopy of your valid identity card (in case of request sent by post).VISIT LATIN AMERICA informs you that it will be entitled, if necessary, to oppose obviously abusive requests (by their number, their repetitive or systematic nature).

2. Right to rectify data

Under this right, the law allows you to request the rectification, updating, locking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete. Also, you can set general and specific guidelines regarding the fate of personal data after your death. In this case, the heirs of a deceased person may demand to consider the death of their loved one and/or make the necessary updates.
If you wish to exercise your right of rectification, for your own account or on behalf of one of your deceased relatives, you can by written request by e-mail to: info@visit-latin-america.com, or by mail to the postal address:

52 rue du général Leclerc
94270 Le Kremlin Bicêtre 

  1. Right of opposition

The exercise of this right is only possible in one of two situations:

– When the exercise of this right is based on legitimate grounds
– When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes. 

  • Consentment

In accordance with the recommendations of the Commission Nationale Informatique et Libertés (CNIL), some cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating electronic communication. These include session ID, authentication, load-balanced sessions, as well as cookies for customizing your interface. We inform you that you can accept all cookies or reject them by configuring your internet browser. You will be able to:- Check when a cookie has been deposited, by whom, for what period of validity and its contents. You are free to accept or refuse registration on your computer and to delete your cookies at regular intervals, if you wish.- Set your Internet browser to disable all cookies by default. Please note that if you disable all cookies, your username and password will no longer be recognized on any website. You will need to re-enter them each time you visit certain sites requiring password identification

To configure your browser:

  • Firefox browser (for PC):
    1. Open Firefox
    2. Press the « Alt » key
    3. In the menu at the top of the page click on “Tools” then “Options”
    4. Click on the tab “Privacy”
    5. In the drop-down menu to the right of “Conservation rules” click on “Use the
    custom settings for history”
    6. Unselect “Accept cookies”
    7. Validate your preferences by clicking on “OK”

On Mac: go directly to Firefox> Preferences> Privacy> and just check “tell sites I do not want to be tracked”

  • Internet Explorer browser:
    1. Open Internet Explorer
    2. In the menu “Tools”, select « Internet Options »
    3. Click on the tab “privacy”
    4. Click on “Advanced” and unselect “Accept”
    5. Save your preferences by clicking “OK”
  • Google Chrome browser:
    1. Open Google Chrome
    2. Click on the tools icon in the menu bar
    3. Select “Options”
    4. Click on the tab “Advanced Options”
    5. In the drop-down menu “Cookie Settings”, click on “Block all cookies”
  • Safari browser:
    1. Open Safari
    2. In the menu bar at the top, click “Safari” then “Settings”
    3. Select the icon “Security”
    4. Next to “Accept cookies” select “Never”

CAUTION: We draw your attention to the fact that the refusal of the deposit of cookies is likely to alter your user experience as well as your access to certain services or features of our website. If applicable, VISIT LATIN AMERICA declines any responsibility concerning the consequences related to the deterioration of your browsing conditions that occur because of your choice to refuse, delete or block cookies necessary for the operation of the site. These consequences can not constitute damage and you can not claim any indemnification with respect thereto

  • Identification details of the holder and manager

The controller is QUIMBAYA TOURS C LTDA, registered office:

239 avenue Amazonas
Ecuador

Siret : 41866421500021
Code APE : 7911Z